IVR Menu Configuration
Learn how to set up and troubleshoot an IVR (Interactive Voice Response) menu for your business phone system using FusionPBX. This guide covers menu prompts, direct dial, timeouts, exit actions, and greetings.
Whether you want to create a new IVR or improve an existing one, this page will help you ensure your callers have a smooth, efficient experience.
Please note that this guide does not apply to call center queue issues after the IVR selection. For assistance with those, please contact our support team.
Key topics: IVR, auto attendant, menu prompt, direct dial, timeout, exit action, greeting.