Phrases
FusionPBX Phrases create reusable sequences of audio files that can be played together in call flows, IVRs, or other voice prompts.
Helpful articles
Configure FusionPBX Phrases
creating phrases made from multiple audio files played in sequence.
Caller may say: phrases, audio phrase, play files in sequence, create phrase, edit phrase.
Do not use when: the issue belongs to a more specific FusionPBX feature path or is outside the Applications menu.
Agent should: confirm audio file order, phrase purpose, destination that will use the phrase, and whether a simple recording is enough.
Source
https://docs.fusionpbx.com/en/latest/applications/phrases.html