Agent Panel: Dashboard
Explore the Dashboard within the Agent Panel to gain insights into your call center's performance. Here, you can review key metrics such as active call queues, agents on duty, callers waiting, queue history, callbacks due today, and 14-day queue charts.
If you need specific information, such as queue details, calls on hold, longest wait times, daily call totals, or agent availability, this is the place to find it.
Please note: The Dashboard is not intended for issues unrelated to this Agent Panel feature. For assistance with other aspects of your Bigfoot Voice service, we invite you to explore our other resources.
Rest assured, our system is designed to ensure seamless communication between FusionPBX and FreeSWITCH, so you can rely on the accuracy of the data presented in the Dashboard.
Ready to dive into your call center's performance? Start exploring the Dashboard now.