Script Tab: Enhance Call Handling with Custom Scripts
Explore the Script Tab in your Agent Panel, a powerful feature that allows you to display dynamic caller data or launch custom scripts/CRM pages using SIP X-header values. This tool is particularly useful when you need to access specific information about a caller quickly, such as script, iframe, GET parameters, X-Bigfoot-Cid, X-Fs-Support, X-Language, or target URL.
Note: The Script Tab should not be used if your issue isn't related to this specific Agent Panel feature.
To get the most out of the Script Tab, ensure that the .env script target and expected parameter mapping are correctly configured.