AI Agent Email Authentication
To access personalized features like opening support requests and tracking your cases, the AI Agent verifies your identity through a simple email-based process.
Verification Process
- Enter Email — provide your email address in the chat
- Receive Code — a one-time verification code is sent to your inbox
- Verify — enter the code to establish your session
What Authentication Enables
- Open support, sales, or billing requests that go directly to our CRM
- View and track your open requests
- Add notes and updates to existing requests
- Your contact profile (name, company, phone) is remembered for future visits
Your session persists across page refreshes so you don't need to re-verify on every visit.