BigfootVoice Knowledge Base

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Applications

Learning Center: Applications

Welcome to the Bigfoot Voice Learning Center, your go-to resource for understanding our applications. Here, you'll find detailed guides and tutorials designed to help you navigate our various software applications, ensuring you get the most out of your business phone system.

In this section, we cover topics such as:

  • Agent Panel: Manage your account, view call logs, and customize your settings.
  • Bria: Use this softphone application for crystal-clear voice and video calls on your desktop or mobile device.
  • Freeswitch: A powerful, open-source telecommunications software that forms the core of our IP PBX system.
  • FusionPBX: A web-based PBX management system that lets you easily configure your phone system.
  • MicroSIP: A versatile SIP client that can be used with our IP PBX for making and receiving calls.

If you're experiencing issues with any of these applications or need help configuring them, you've come to the right place. Our guides will walk you through common problems and provide solutions to help you get back up and running.

We're always here to help, so don't hesitate to reach out if you have any questions or need further assistance.

  • Agent Panel
    • Agent Phone Panel
    • Dial Pad Tab
    • Transfer Tab
    • History Tab
    • Diagnostics Tab
    • Preferences Tab
    • Dashboard
    • Active Caller and CRM Admin
    • Scheduled Callback Workflow
    • Transcript and Translation Tab
    • Script Tab
    • Responses Tab
    • KB Admin Tab
    • Speed Dial Tab
    • Recordings Tab
    • Public Server and Backend Security
  • Bria
    • Bria Setup
      • Audio Setup
  • Freeswitch
    • FS_CLI
    • Configuration
    • Monitoring
    • Logging
  • FusionPBX
    • FusionPBX Overview
    • Getting Started and Platform Operations
    • Home Dashboard and User Access
    • Accounts Devices Extensions Gateways and Users
    • Dialplans Destinations Routes and Feature Codes
    • Applications Core Features
    • Call Center and Queue Operations
    • Call Detail Records and Recordings
    • Status Monitoring Pages
    • Advanced Administration
    • Hardware Provisioning
    • Time of Day Routing with Time Conditions
    • Time Conditions Common Mistakes
    • IVR Menu Configuration
    • IVR Routing Design and Testing
    • Call Center Queue Configuration
    • Call Center Agent Settings
    • Call Center Strategies and Timers
  • MicroSIP
    • Audio Selection
    • Account Setup
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